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Frequently Asked Questions
Can I return or exchange a Secret Pack?
No, returns or exchanges of Secret Packs are not possible. As the contents of the packs are a surprise, we cannot offer refunds or exchanges.
What happens if a vending machine does not work?
If a vending machine does not work, please contact our support team. You can find the contact details on our website.
How do the Vending Machines for Secret Packs work?
Select the pack you want, pay the specified amount and take your surprise pack from the dispenser.
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